Hotel Soloha

Love the location, very close to the Maxwell train station exit/entrance 3 (like a few steps away). Lots of food options around. Close to Maxwell Food Center. Lobby is not as advertised, they closed off the lounge area so there's really not a lot of places to sit and hang around. But the free drinks are a nice touch. We were in the family room with the Queen bunk beds (room 316). Not a lot of pictures available online so I didn't know what to expect. But the bathrooms are NOT see through so it's OK for friends to book this room. The Queen beds are spacious enough for 2 people. The stairs to the upper bunk is manageable. Each bunk has it's own TV with Netflix and youtube. CONS: NO BIDET IN THE TOILET (this was kind of a deal breaker) and not enough storage in the room (there should be more hooks and shelves especially since this is for 4 people)

Room was not what was advertised. Aircon wasn't working and right over bed, as was TV as room so small. Bath half full of dirty water and leaves. Bathroom not well cleaned. Room very small and windowless. Management either not available or not interested. Over priced for what was provided. Good location for Chinatown exploring, but so are hundreds of other Hotels. It is really more a hostel then a hotel.

Pros: -near MRT -scenic, insta worthy location -good eateries around -free soft drinks and bottled water , with a small waiting area -room aircon works well -their Digital Touch system and central control for lights is pretty cool -room service is attentive -male receptionist was very good and accommodating to requests -early check in can be done -modern eye catching exterior and hotel art -rain shower was nice and warm. Good toiletries -price is not too bad if booked via app deals Now we come to the cons Cons: -on my arrival, I found the female receptionist very rude and always trying to talk over the male receptionist who was being accommodating and polite. She kept answering on his behalf , which I felt was unnecessary as he was doing his job well and didn’t need her guidance . -the bedding was dirty. I found red stains on the side of the bedsheet, but noticed it a lot later when I had fallen asleep and woken up from my nap -there are stains and sometimes stains on the blanket which can only be seen if you look closely. The blanket was TOO SMALL. It doesn’t stretch till your legs , you’ll probably need two if you get cold easily or cannot sleep without a blanket at night. -I didn’t like the layout or design of the room that much. It felt a little claustrophobic. The bed wall is attached to the bathroom wall. Which feels a bit weird. The room is also way too small and can only fit one person. There’s no ample space to walk. -I had to walk over from the bed to the tiny space which had a small window and a small desk with chair. And I constantly had to climb over the bed to get to the sink as well. -the metal panels of the bed frame are quite heavy so if you fall you might injure yourself -while I had a good sleep on the bed, there was still a bit of noise from outside such as traffic and you can hear car door opening/ closing, drivers honking. The walls are not sound proof. You can also hear people faintly talking if they are walking through the passageway. -carpets are quite dusty and dirty. -the cups which they provide in the waiting area have stains on it. -for me personally there is no gap between the TV, washroom and there little room to walk in the room; so I just settled myself in bed and slept. You definitely cannot do a yoga workout in this room. There’s simply no room to stretch. It’s a little claustrophobic, so my advice is only book this if you are alone, need time off to relax and get your mind off things and you just want to sleep. It’s good if you just wish to block your mind and sleep, not for full hotel stay. -I also don’t like trash in my room when I sleep. So things like food containers etc; there’s no space to dump it in the room, the room dustbin is too small and starts to smell if you have food residue, I advice that you throw everything in a big plastic bag and dispose the trash outside the hotel. There’s a big industrial green dustbin right opposite the hotel, so that is a better option to avoid food smell in your room overnight. Takeaway: I think hotel Soloha would work better as a dayuse hotel rather than a fully accommodating hotel. It’s just way too small and feels more like a hostel. I highly recommend you to go there if you want to take your mind off work/life and just sleep. Otherwise, find a bigger hotel.

AVOID AT ALL COST Staff was extremely unhelpful and dubious. Was being informed that my request for refund was accepted but end up still got charged through my credit card. The team did not bother to conduct an internal investigation to find out the situation and facts check. In contrary, my request for assistance was constantly brushed off by the front desk supervisor Muhd Sufian by repeatedly saying no one attended to my refund request and there's nothing he could do on his end. So does this mean that I was spouting lies even though my booking remarks was amended to invalid by your colleague that promised me this would helped to revert the booking? It seemed that the entire service team lacked of compassion and attitude to serve. They do not empathize with the guests at all. Only booked it if you are opting for below mediocre service. I cannot vouched for the quality of the room but seeing the photos from the other reviewers compared to the one listed on their site, it's as doubtful as the staff working there.

Room very small but have almost anything you need and considering the price over other "normal" hotel in singapore this one quite good. Its quite clean & rooms service will always be there you just need to push button. The staffs are also friendly and very helpful (i got lock up 3 times. LoL). Free drinks with quite the variety so you can save up a bit on your trip. For the food i dont know since i did not order anything (never eat at hotel local food is the best). I stay with my families here 4 people with 2 rooms and for a budget hotel this one is super recomended but if you prefer more comfortable trip i suggest other hotel. My only compaint for the hotel i guess the toilet for some room have no wall cover so if i stay with friends you might see them when they doing their bussines. Regardless will be back for sure.